Acceptable Use Policy
Last updated: January 1, 2025
1. Introduction
This Acceptable Use Policy ("AUP") governs your use of SMERP EDU services. By using our Service, you agree to comply with this policy. Violations may result in suspension or termination of your account.
2. General Principles
You agree to use the Service:
- In compliance with all applicable laws and regulations
- In a manner that respects the rights of others
- For legitimate educational and institutional purposes
- Without interfering with or disrupting the Service
3. Prohibited Activities
3.1 Illegal Activities
- Using the Service for any unlawful purpose
- Violating any applicable laws, regulations, or legal obligations
- Facilitating or promoting illegal activities
- Money laundering or financial fraud
3.2 Harmful Content
- Uploading malware, viruses, or malicious code
- Content that promotes violence, discrimination, or hatred
- Pornographic or obscene material
- Content that exploits or harms minors
- Defamatory, libelous, or false statements
3.3 Platform Abuse
- Attempting to gain unauthorized access to systems or data
- Interfering with or disrupting the Service
- Circumventing security measures
- Reverse engineering or decompiling the software
- Automated scraping or data harvesting
- Overwhelming the Service with excessive requests
3.4 Data Misuse
- Accessing data you are not authorized to view
- Sharing login credentials with unauthorized parties
- Exporting data in violation of privacy laws
- Using personal data for unauthorized purposes
3.5 Academic Integrity Violations
- Facilitating cheating or academic dishonesty
- Sharing copyrighted course materials without authorization
- Impersonating students or staff
- Falsifying academic records
3.6 Commercial Restrictions
- Reselling or redistributing the Service without authorization
- Using the Service for competing products
- Sending spam or unsolicited commercial messages
4. Security Requirements
You are responsible for:
- Maintaining strong, unique passwords
- Enabling multi-factor authentication where available
- Reporting security vulnerabilities responsibly
- Keeping your systems and software updated
- Training users on security best practices
5. Resource Usage
To ensure fair access for all users:
- Do not exceed reasonable storage or bandwidth limits
- Do not use automated tools that generate excessive load
- API usage must comply with rate limits
6. Content Standards
All content you upload or create must:
- Be accurate and not misleading
- Respect intellectual property rights
- Be appropriate for an educational environment
- Comply with applicable content regulations
7. Institutional Responsibilities
Institutions using SMERP EDU are responsible for:
- Establishing internal acceptable use policies for their users
- Training users on proper use of the Service
- Monitoring and addressing misuse within their organization
- Complying with educational regulations
8. Enforcement
We may take the following actions for violations:
- Warning and request for remediation
- Temporary suspension of access
- Permanent termination of account
- Reporting to law enforcement if required
The severity of enforcement depends on the nature and frequency of violations.
9. Reporting Violations
To report a violation of this policy, contact us at legal@smerptek.com. Please provide as much detail as possible, including evidence of the violation.
10. Appeals
If you believe your account was suspended in error, you may appeal by contacting legal@smerptek.com within 30 days of the enforcement action.
11. Changes to This Policy
We may update this AUP at any time. Material changes will be communicated to users.